Question 1

Can a residential garage door realistically be reinforced for heavy storms?

Accepted Answer

Most existing residential doors can be retrofitted with horizontal struts and reinforcement plates that raise their effective wind-load rating without replacing the whole panel set. When the engineering data shows the…

Question 2

Can you fix a door that has come off its track?

Accepted Answer

Off-track doors need careful handling to avoid panel creasing. We secure the door, inspect rollers, hinges, and shaft alignment, then reset travel after confirming the cause—impact, obstruction, or worn hardware.

Question 3

Do you offer insulated garage doors for MA winters or summer heat?

Accepted Answer

Insulated steel and composite doors are a core offering. We discuss R-value targets, window options, and wind-load needs so the door matches your comfort plan—not just aesthetics.

Question 4

Do you remove and dispose of old doors?

Accepted Answer

Full tear-out and responsible disposal are included in replacement quotes unless the site requires special handling; we flag that during the on-site assessment.

Question 5

Do you replace openers on older Boston Metro homes with low headroom?

Accepted Answer

Yes—low-headroom kits and jackshaft-compatible rails are part of our planning. We measure track radius and sideroom before recommending a model so you do not pay for an opener that cannot physically fit.

Question 6

Do you service commercial overhead doors, rolling steel, and high-cycle units?

Accepted Answer

Yes. Our commercial work covers sectional overhead doors at loading docks, rolling-steel coiling doors at retail and storage, fire-rated assemblies, and high-cycle openers driving industrial bays. We carry the larger…

Question 7

How do you price repairs versus replacement?

Accepted Answer

We compare remaining life on panels, hardware cycles, and opener reliability. If a repair is a short-term patch on a fatigued system, we tell you plainly and provide a replacement range so you can choose knowingly.

Question 8

How fast can MassGarage respond to a broken spring in Boston Metro?

Accepted Answer

Spring failures are treated as priority when crews are available. We stock common wire sizes and hardware for doors typical to Boston Metro. Arrival windows depend on traffic and prior jobs, but we quote honestly…