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Guide
A door that sits higher on one side is a call. Pulling it level is not a step this company will write down.
In short. A door that sits higher on one side is a call. Pulling it level is not a step this company will write down.
Look at the bottom corners. Cables, rollers, and a bent rail can each show up as a lean. The visit tells them apart.
Running the operator to 'walk it back in' can bend the rail further. A gap of daylight at a top corner is another useful detail, because a racked door and a loose cable are not the same estimate.
Repeat trips off the rail are still a fresh look. No loyalty price and no penalty are published.
Leave the door where it is.
Use either.